Zata is excited to inform our hospitality clients of a new partnership formed with Tablesetter.com. This new web-based service was designed to drastically simplify constant human resource issues within the industry by focusing on clear-cut ways to cut your operating costs and reduce your turnover rates.
Electronically standardizing the whole resume process for both owner and […]

Batrus Hollweg International has done a very interesting study looking at the attitudes of Quick Service Restaurant managers and how they changed between 2001 and 2006.
Click here to download the overview
Overall, they noted:
Significant drops in Leadership and Commitment to Quality
Minor drops in Customer Service Orientation, Communication and Effort & Flexibility
Relatively no change in […]